Learn how a Global 100 consumer packaged goods (CPG) company used augmented intelligence from CognitiveScale to:
- Facilitate more frequent employee self-help, reducing the number of support tickets processed by expensive specialists.
- 30%+ reduction in tickets fielded by the support center
- 50% faster time to resolution
Download the case study to see the specific:
- AI-driven solution
- Impact to their business
- AI agent anatomy